Notice

NOTE:

Recently we have noticed that someone was trying to be pretended as our AVALON official aftersales support who provide services to all of our precious AVALON customers. To avoid any confusion and your loss, we would like to strongly address to you of AVALON official contact channels, here are: AVALON customer services:

Email: support@canaan.io and avalonsupport@canaan.io

Online instant platform: https://support.canaan.io

Wechat platform: 嘉楠Canaan

Hot lines: 0086-15712922191；010-69706624 （China only）

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Find firmware, manual, video, certificate, etc by using the filters below

Product

Series

Firmware

Manual

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Global

North America

South America

Southeast Asia

Middle East

Europe

Africa

China

IMPORTANT Notice: regarding the repairing arrangement of under warranty AVALON miners, please do contact our official aftersales support in advance to avoid further losses.

Avalon Repair Center-North America

Texas,USA

Attn: Jenchih
Address: 4119 lindbergh Dr Addison TX 75001.
Tel: +1 8179951150
Email: patrick.achievediligent@gmail.com

North Carolina,USA

Attn: Kalen
Address: HMTech LLC REPAIR DEPT 426 S Maple St Graham, NC 27253 USA.
Tel: +1 9192832715
Email: asic_repair@hmtech.co

California,USA

Attn: JIN WEN
Address: 1411 STEPHEN WAY,SAN JOSE,California.
Tel: +1 8587576600
Email: wwwjjj@gmail.com

Louisiana,USA

Attn: Jinding
Address: 4206 Pro St, Shreveport, LA 71109.
Tel: +1 8325600103
Email: jdh@meerenergy.com

Avalon Repair Center-South America

Corrientes,Paraguay

Attn: Martin
Address: Calle Abay, Edificio Kaikan Piso 11 apartamento 112.A lado de Chenson Outlet. Ciudad del Este - Paraguay.
Tel: +595 992 013119
Email: martinmetaluban@gmail.com

Avalon Repair Center-Southeast Asia

Malacca,Malaysia

Attn: AI JYE
Address: 19401-1, Jalan TTC 12, Taman Teknologi Cheng, 75260 Melaka, Malaysia.
Tel: +60 63345666
Tel: +60 176650285
Email: yongaj@likom.com.my

Kuala Lumpur,Malaysia

Attn: Steven Tong
Address: No 6, Lorong Berangan, Pelabuhan Klang, 42000 Selangor, Malaysia.
Tel: +60 173396399
Email: wj.it.service.and.repair@gmail.com

Jakarta,Indonesia

Attn: Alex
Address: Jl. Nusantara Raya Blok D No.36, RT.3/RW.17, Sunter Agung, Kec. Tj. Priok, Jkt Utara, Daerah Khusus Ibukota Jakarta 14350.
Tel: +62 8988928657
Email: service@hashlab.co.id

Nonthaburi,Thailand

Attn: Kevin
Address: Yayee Home 5, house number 100/27, Moo.5, Soi Wat Si Khet, Pathum-Bang Pa-in Road.
Tel: +66 808063115
Email: wj.it.service.and.repair@gmail.com

Avalon Repair Center-Middle East

Dubai,The United Arab Emirates

Attn: Naser Sharif
Address: Al Najda Street, Abu Dhabi, PO Box: 26942.
Tel: +971 589303740
Email: hero_yy@yeah.net

Muscat,Oman

Attn: nawaf
Address: Oman , muscat , sandan industrial park block 19 , shop #94-95
Tel: +968 7753 3220
Email: Omanshangwu2024@163.com

Avalon Repair Center-Europe

Lisbon,Portugal

Attn: Rafael
Address: Av. Duque de Loule 110,1050-045 Lisbon.
Tel: +351 967598362
Email: rafael@canaan-creative.com

Avalon Repair Center-Africa

Awasa,Ethiopia

Attn: Guoshan
Address: Lema Gebre Tsadiq Pension, No. 5-3-1, HAWASSA633 bus Station Road.
Tel: +251 715694544
Email: lubanshagnwu@163.com

Oromia,Ethiopia

Attn: Yang
Address: Oromia Sheger City, Furi Sub City, Woreda Furi, House No. New, Ethiopia.
Tel: +251 905196666
Email: zhaomochen@live.cn

Avalon Repair Center-China

张家口

Attn: 王先生
Address: 河北省张家口市阳原县化稍营镇天和粮油对面工业街50号.
Tel: +86 15901208252

深圳

Attn: 郑小姐
Address: 广东省深圳市龙华区观澜五和大道320号牛角龙工业区A10栋3楼308厂房.
Tel: +86 13412735667

乌鲁木齐

Attn: 娄先生
Address: 新疆乌鲁木齐市高新区(新市区)贵阳南路555号乐天工业孵化基地北区C5,C6栋103室.
Tel: +86 13112707777

成都

Attn: 黄先生
Address: 四川省成都市温江区科兴路西段515号.
Tel: +86 19983168892

IMPORTANT Notice: regarding the repairing arrangement of under warranty AVALON miners, please do contact our official aftersales support in advance to avoid further losses.