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Warranty Check

Maintenance Progress

Firmware & Document

Maintenance Spots

Notice

NOTE:

Recently we have noticed that someone was trying to be pretended as our AVALON official aftersales support who provide services to all of our precious AVALON customers. To avoid any confusion and your loss, we would like to strongly address to you of AVALON official contact channels, here are: AVALON customer services:

Email: support@canaan.io and avalonsupport@canaan.io

Online instant platform: https://support.canaan.io

Wechat platform: 嘉楠Canaan

Hot lines: 0086-15712922191;010-69706624 (China only)

Maintenance Request
No. SN Status Symptom Remark Operation
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No. Main Work Order Sub Work Order Status SN Remark
Warranty Check
SN Model Warranty(Y/N) Reminder Warranty Expired Date
Maintenance Progress
Date Work Order S/N Status
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