publish date 2024-09-25
The concept of being 'first' in time is only a beginning;
It's the mindset of maintaining that position that drives progress. By continuously focusing on the market, increasing investment in product innovation and development, and upholding the highest standards of quality, Canaan continues to move forward with determination. This includes launching new products and iterating on existing ones at least once or twice a year.
As the creator of the first ASIC chip mining machine, Canaan consistently provides peace of mind to its users, empowering them to achieve profits from Bitcoin mining.
Canaan's Humility: Customers Share Genuine Feedback on Their Experiences

It's the mindset of maintaining that position that drives progress. By continuously focusing on the market, increasing investment in product innovation and development, and upholding the highest standards of quality, Canaan continues to move forward with determination. This includes launching new products and iterating on existing ones at least once or twice a year.
As the creator of the first ASIC chip mining machine, Canaan consistently provides peace of mind to its users, empowering them to achieve profits from Bitcoin mining.
Canaan's Humility: Customers Share Genuine Feedback on Their Experiences
Li is a dedicated supporter of Canaan's Avalon mining machines. As a global traveler who manages his own independent business and a seasoned prospector and miner, he has extensive experience with various mining equipment. In 2023, faced with a shortage of mining machines from competitors, Li had the opportunity to purchase Canaan's Avalonminer A1346 series, which he has been using ever since.

Reflecting on his experience, Li expressed his satisfaction: "I truly feel that Canaan is very sincere. My journey with this company began with the A13 series, and the purchasing process was very smooth from the start; the mining machines were delivered for use quickly. The A13 series mining products are of stable quality, and the energy efficiency, as stated by Canaan, is 30J/T. However, in reality, the machine performs significantly better than this specification. I personally feel that both Canaan as a company and their sales staff are very genuine with customers. Additionally, Canaan's mining machines have low environmental requirements and an exceptionally low return rate."
Unique High and Low Temperature Adaptability: Reducing Customer's Concerns
Canaan's Avalon mining machines are engineered with exceptional high and low temperature adaptability. While most mining machines are designed to operate within a temperature range of -5℃ to 40℃, Canaan’s machines go beyond, performing reliably in extreme conditions from -20℃ to 60℃. This resilience ensures stable operations even in environments with challenging temperatures, salinity, and humidity, providing customers with peace of mind.
Low Energy Consumption Saves time: Boosting Customer Profits
Thanks to its advanced chip design, Canaan's mining machines avoid the "ramping up" pre-heat phenomenon common in other brands. Instead, Canaan’s machines reach a stable working state within only about 15 minutes after powering on, paired with an extremely low return rate, which significantly reduces time costs for customers.
Li shared, "From the A13 series onwards, Canaan has incorporated a Power Mode setting into the Avalonminer. This mode allows our mining products to deliver nearly optimal efficiency for our customers despite fluctuations in electricity costs, cryptocurrency prices, and temperature variations. The different overclocking and underclocking modes have maximally catered to our profitability."
Canaan’s advanced thermal design offers a significantly larger overall heat dissipation area compared to other mining machines, all while maintaining the same total weight of the heat sinks.
Low Repair Rate and Global User-Friendly After-Sales Service: Peace of Mind for Customers
"Canaan's mining machines have an exceptionally low repair rate," Li shared. "Once, when a machine malfunctioned, I was perplexed about what to do because miners are essentially racing against time. The return on investment, after deducting electricity costs, is crucial for every miner. After I reported the repair via a phone call, I was pleasantly surprised that Canaan's after-sales service personnel arrived at my location in less than 24 hours—an astonishingly quick response! In fact, Canaan' s standard repair process only takes about seven working days."
Canaan operates over 20 after-sales service centers worldwide, offering 24/7 support in multiple languages, including English, Portuguese, and Spanish. This extensive network ensures customer repair requests are handled efficiently, alleviating any concerns.
Continuously Innovating: Empowering Customers to Maximize Benefits
In May of this year, Canaan introduced its next-generation A15 series mining machines. The efficiency ratio of the new Avalonminer A1566 series has been reduced to 18.5J/T, with a computing power of 185T, marking it the second generation of Canaan's 1xJ/T series. Building on the first-generation products that set a milestone in the industry, the A15 offers enhanced efficiency and reliability.
Li, a loyal customer, has also purchased the new A15 series and eagerly awaits delivery. "I have deep trust in the Canaan brand and its product line, and I hope to create a deeper connection with Canaan through the continuous use of the new series," he shared.
As Canaan celebrates a decade of progress, it remains committed to its mission of "Transforming tomorrow - Smarter Efficiency, Better Lives." Over the past ten years, Canaan has pushed beyond its own boundaries, thoroughly exploring customer needs, and dedicating itself to the research, development, and launch of new products. This unwavering commitment has earned Canaan a stellar reputation and a devoted base of loyal customers. Canaan, keep pushing forward!
Unique High and Low Temperature Adaptability: Reducing Customer's Concerns
Canaan's Avalon mining machines are engineered with exceptional high and low temperature adaptability. While most mining machines are designed to operate within a temperature range of -5℃ to 40℃, Canaan’s machines go beyond, performing reliably in extreme conditions from -20℃ to 60℃. This resilience ensures stable operations even in environments with challenging temperatures, salinity, and humidity, providing customers with peace of mind.
Low Energy Consumption Saves time: Boosting Customer Profits
Thanks to its advanced chip design, Canaan's mining machines avoid the "ramping up" pre-heat phenomenon common in other brands. Instead, Canaan’s machines reach a stable working state within only about 15 minutes after powering on, paired with an extremely low return rate, which significantly reduces time costs for customers.
Li shared, "From the A13 series onwards, Canaan has incorporated a Power Mode setting into the Avalonminer. This mode allows our mining products to deliver nearly optimal efficiency for our customers despite fluctuations in electricity costs, cryptocurrency prices, and temperature variations. The different overclocking and underclocking modes have maximally catered to our profitability."
Canaan’s advanced thermal design offers a significantly larger overall heat dissipation area compared to other mining machines, all while maintaining the same total weight of the heat sinks.
Low Repair Rate and Global User-Friendly After-Sales Service: Peace of Mind for Customers
"Canaan's mining machines have an exceptionally low repair rate," Li shared. "Once, when a machine malfunctioned, I was perplexed about what to do because miners are essentially racing against time. The return on investment, after deducting electricity costs, is crucial for every miner. After I reported the repair via a phone call, I was pleasantly surprised that Canaan's after-sales service personnel arrived at my location in less than 24 hours—an astonishingly quick response! In fact, Canaan' s standard repair process only takes about seven working days."
Canaan operates over 20 after-sales service centers worldwide, offering 24/7 support in multiple languages, including English, Portuguese, and Spanish. This extensive network ensures customer repair requests are handled efficiently, alleviating any concerns.
Continuously Innovating: Empowering Customers to Maximize Benefits
In May of this year, Canaan introduced its next-generation A15 series mining machines. The efficiency ratio of the new Avalonminer A1566 series has been reduced to 18.5J/T, with a computing power of 185T, marking it the second generation of Canaan's 1xJ/T series. Building on the first-generation products that set a milestone in the industry, the A15 offers enhanced efficiency and reliability.
Li, a loyal customer, has also purchased the new A15 series and eagerly awaits delivery. "I have deep trust in the Canaan brand and its product line, and I hope to create a deeper connection with Canaan through the continuous use of the new series," he shared.
As Canaan celebrates a decade of progress, it remains committed to its mission of "Transforming tomorrow - Smarter Efficiency, Better Lives." Over the past ten years, Canaan has pushed beyond its own boundaries, thoroughly exploring customer needs, and dedicating itself to the research, development, and launch of new products. This unwavering commitment has earned Canaan a stellar reputation and a devoted base of loyal customers. Canaan, keep pushing forward!




